Privacy Policy
Active Promotion GmbH
1. General Information
The protection of your personal data is very important to us. We process your personal data confidentially and in accordance with the applicable data protection laws, in particular the General Data Protection Regulation (GDPR).
2. Controller
Active Promotion GmbH
Röntgenstraße 24
91074 Herzogenaurach
Germany
Phone: +49 (0) 9132 90591-00
Email: welcome@actpro.de
3. Hosting
Our website is hosted by an external service provider:
IONOS SE
Elgendorfer Straße 57
56410 Montabaur
Germany
We have concluded a Data Processing Agreement (DPA) with this provider in accordance with Art. 28 GDPR.
4. Server Log Files
When you visit our website, the hosting provider automatically collects and stores information in so-called server log files. These include:
- IP address
- Date and time of access
- Browser type and version
- Operating system
- Referrer URL
- Hostname of the accessing computer
This data is used to ensure the technical stability and security of the website.
Legal basis: Art. 6(1)(f) GDPR (legitimate interest)
5. Cookies and Consent Management
Our website uses cookies.
We use the consent management tool:
Real Cookie Banner (devowl.io GmbH)
This tool allows you to give or withdraw consent to the use of cookies.
- Necessary cookies are stored based on Art. 6(1)(f) GDPR
- All other cookies are only used based on your consent (Art. 6(1)(a) GDPR)
Multilingual Functionality (Polylang)
To provide our website in multiple languages, we use the plugin “Polylang”. This involves setting a cookie (pll_language) to store the language selected by the user.
This cookie is technically necessary to ensure that the website is displayed in the correct language version.
Legal basis: Art. 6 (1) lit. f GDPR (legitimate interest in providing a functional website)
6. Contact Form
If you send us inquiries via the contact form, your data will be processed to handle your request.
Data processed:
- Salutation
- First and last name
- Company
- Email address
- Phone number (optional)
- Message content
The data is not stored in a database but transmitted via email.
Legal basis:
- Art. 6(1)(b) GDPR (pre-contractual measures)
- Art. 6(1)(f) GDPR (legitimate interest)
7. Email Communication
If you contact us by email, your data will be processed for handling your request.
Legal basis: Art. 6(1)(b) GDPR
8. Customer Portal / Warehouse Management (Brandstore)
We operate a customer portal for managing stock and order fulfillment.
The portal is hosted via infrastructure provided by IONOS SE.
The following data may be processed:
- Login data
- Inventory data
- Usage data
Processing is carried out solely for the purpose of fulfilling contractual obligations.
Legal basis: Art. 6(1)(b) GDPR
9. External Platforms and Subdomains
a) Product Portal / Webshop
Available at:
👉 https://webshop.activepromotion.de
This platform is used for product inquiries only (no direct purchase).
The service is operated by an external provider (CDH e.K.).
Additional data protection provisions of the provider may apply.
b) Shop / Brandstore
Available at:
👉 https://shop.activepromotion.de
This is a restricted customer area for inventory management and product retrieval.
10. Google reCAPTCHA
To protect our forms against spam, we may use Google reCAPTCHA.
Provider:
Google Ireland Limited
Dublin, Ireland
This may involve the transfer of data to Google servers.
The use of reCAPTCHA only takes place with your consent via the cookie banner.
Legal basis: Art. 6(1)(a) GDPR
11. Data Sharing
Your data will only be shared if:
- it is necessary for contract fulfillment
- we are legally required to do so
- or you have given your consent
12. Data Retention
Personal data is stored only as long as necessary to fulfill the purposes described or as required by law.
13. Your Rights
You have the right to:
- access your data (Art. 15 GDPR)
- rectify incorrect data (Art. 16 GDPR)
- erase your data (Art. 17 GDPR)
- restrict processing (Art. 18 GDPR)
- data portability (Art. 20 GDPR)
- object to processing (Art. 21 GDPR)
14. Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority.
15. Updates This Privacy Policy is effective as of March 2026.
We reserve the right to update it if necessary.